Terms & Conditions

Ordering Goods can only be placed by people legally able to engage in a contract. Any order placed by you via this website is an offer by you to purchase a particular product or service for the price (including without limitation the delivery, insurance and other charges) specified in this website at the time you place your order. Your order is deemed to be accepted by us at the time we receive payment for your order as cleared funds into our nominated bank account or at the time we dispatch the goods you have ordered, whichever is earlier. Post PNG retains title to the products you have ordered until such time that the products are dispatched for delivery. We reserve the right to accept or reject your offer for any reason, including, but without limitation, the unavailability of any product, an error in the price or the product description posted on this website, an error in your order or a failure in receiving your payment. We also reserve the right to impose limits on the quantity and value on certain orders. 

Order Notification 
Upon receipt of your order, Post PNG will issue you with an email notification, listing the items ordered, the total product and shipping charges and delivery address. This will not include overseas customs duties, foreign taxes, additional clearance fees that may be imposed or bank fees which are solely for your account. This is a confirmation that we have received your order, not a confirmation of acceptance or processing. 

Papua New Guinean Goods & Services Tax (GST) 
All orders placed within Papua New Guinea including orders for delivery outside of Papua New Guinea are subject to the Papua New Guinean Goods and Services Tax (GST). Any international order placed and paid for from, and for delivery to, an overseas location are GST free. 

Currency & Conversions Transactions via Post PNG Online Shop are carried out in Papua New Guinean Kina (PGK) and processed through an international banking system. International orders are charged in PGK at the exchange rate of the day. Alternatively, upon checkout you may elect to choose your Customer Preferred Currency giving you the choice of currency to pay in - you can choose to pay in the currency of the Merchant you are purchasing from, or one of the optional currencies in the list, for example, you could select your card billing currency. The Exchange Rate and Amount Due for the selected Transaction Currency will be displayed.

Payments via Credit Card 
To secure your order, payments will be debited from your credit card within 24 hours of receipt of order.

Product Availability 
Unless stated otherwise, all products ordered via The Post PNG Shop are available at the time of ordering.  The availability of products may change from time to time.

Product Prices 
Prices of products, services, delivery and other charges displayed on this website are current at the time of issue, but may change at any time without notice and are subject to availability. 

Delivery Information
Orders are dispatched from Post PNG during business hours. Under no circumstances will any orders be dispatched from Post PNG until full payment for your order has been received from You as cleared funds into Post PNG's nominated bank account. Delivery details must include a daytime contact telephone number.

There are some restrictions on deliveries to unmanned delivery points such as: PO Boxes, Lockers, Locked Bags and Roadside Mailboxes (RMBs). If your order does not meet our criteria we will contact you.

International deliveries: Delivery to certain international destinations shall be contingent on arrangements made between Post PNG and our preferred service provider for that region. We reserve the right to change our choice of carrier without notice. 

Delivery is FREE
Delivery is free worldwide.

International Import Charges & Taxes
Prices do not include overseas customs duties, foreign taxes or any other costs which may be associated with clearing goods through local customs. These fees are the sole responsibility of the customer as is assisting local authorities with any information required for formal customs clearance in the county of destination. We strongly recommend that you check with your local customs office for further information.

EMS Track + Trace

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